FAQ

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

What motivates us to embrace print-on-demand?

It's our small contribution to environmental preservation. By printing on demand, we minimize waste, meticulously fulfill each order, and significantly reduce the likelihood of sending incorrect items. This approach results in fewer returns and less overall waste—a sensible choice for both our customers and the planet.

How do I order?

Shop for the items you want and add them to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

Can I amend and cancel my order?

Unfortunately, we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

I have a discount code, how can I use it?

Yes, you can use it at the checkout. Simply enter your discount code during the checkout process to apply the savings to your order.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

I have problems adding items to my shopping cart?

You will be able to add the items as long as they are available. There could be an instance where the item is in someone else’s shopping cart hence the status of the item is reflected as “Temporarily Unavailable”.

Can I request a refund?

Inspirationista's policy does not permit refunds. However, if you encounter any issues with the products or your order, please reach out to us via email first. We are committed to working together to resolve any concerns or problems you may have. Your satisfaction is our priority.